1. Information We Collect
NKR ROADLINES ("we", "our", or "us") collects personal and business information when you use our website, book transport services, or communicate with us. This includes:
- Contact details: Name, phone numbers, email address, company name, billing/shipping address.
- Transportation details: Cargo descriptions, pick-up and delivery locations, schedule requirements.
- Financial information: Invoicing data, GSTIN, PAN, and transaction records.
- Technical data: IP address, browser type, and usage patterns collected via cookies for operational improvements.
2. How We Use Your Information
We process your information solely for legitimate transportation and logistics business purposes:
- Processing bookings, scheduling trips, issuing Consignment Notes (LR) and invoices.
- Providing real-time tracking, delivery status updates, and proofs of delivery.
- Ensuring compliance with statutory transport, dangerous goods, and tax regulations.
- Enhancing customer support and resolving inquiries or complaints.
3. Data Protection and Security
We implement stringent technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. All electronic records are stored securely on monitored servers with encrypted communication.
4. Sharing of Information
We do not sell or rent your personal information. Data may be shared strictly on a need-to-know basis with:
- Authorized drivers and logistics personnel executing your shipments.
- Government, toll, RTO, or law enforcement authorities as mandated by Indian transport laws.
5. Contact Information
If you have any questions or concerns regarding our privacy practices, please contact us at:
NKR ROADLINES
109/5/11, Polepettai, Ettayapuram Road, THOOTUKUDI - 628 002
Phone: 0461 - 2345269 | Cell: +91 98427 - 43583
Email: rsundramoorthy67@gmail.com